Tracy Heatley is a Chartered Marketer, business strategist, podcaster, speaker, networking leader, and published author with more than 25 years’ experience supporting service-based businesses through growth, change, and reinvention. Known for her practical thinking, straight-talking style, and strategic insight, Tracy combines commercial experience with a deep understanding of people, communication, and modern business.

As the creator of the Strategy Cycle™ framework and the term Sporadic Marketing Syndrome™, Tracy is passionate about helping business owners move from reactive chaos to clearer, more sustainable ways of working and growing.

Alongside founding Better Marketing, Tracy is also the founder of Better Networking Hubs and has spent many years building business communities, hosting events, supporting collaborations, and helping business owners develop meaningful professional relationships through networking. Her long-running podcast series How To Be A Networking Ninja explored the realities, psychology, and opportunities behind effective networking and relationship-building.

Through the Better Marketing Podcast, Be Better With Tracy Heatley, The Small Business Lounge, and How To Be A Networking Ninja, she shares conversations, reflections, ideas, and real-world insights around business, leadership, AI, mindset, resilience, networking, personal growth, and the realities of running a business in a fast-changing world.

A former radio presenter and experienced broadcaster, Tracy has appeared across national media including Forbes, Bloomberg, BBC Radio 5 Live, and GB News. She is also recognised as one of the world’s first CIM Certified AI Marketing Specialists, blending strategic thinking with a grounded, ethical approach to technology and business.

Based in Lancashire in the UK, Tracy’s work today focuses increasingly on thought leadership, speaking, podcasting, writing, strategic insight, and helping people think differently about business, growth, connection, and what success really means.